Privacy policy

Last updated: January 22, 2026

This Privacy Policy describes how YL Collective ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from this site or otherwise communicate with us regarding our services. "You" and "your" means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the site, update the "Last updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide our services we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. We may also use information we collect about you to communicate with you, provide or improve our services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend our services, our rights, and the rights of our users or others.

Information we collect directly from you

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us.

Information we collect about your usage

We may automatically collect certain information about your interaction with the services ("Usage Data") using cookies, pixels and similar technologies. Usage Data may include information about how you access and use the site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the services.

Information we obtain from third parties

We may obtain information about you from vendors and service providers who collect information on our behalf, our payment processors who collect payment information to fulfill your orders, and online tracking technologies on our site or in our emails.

How we use your personal information

• Providing products and services: we use your personal information to fulfill orders, manage your account, send order notifications, and arrange shipping, returns and exchanges.
• Marketing and advertising: we may use your personal information for marketing and promotional purposes, such as marketing communications by email or SMS. If you are an EEA resident, the legal basis is our legitimate interest in selling our products, Art. 6 (1) (f) GDPR.
• Security and fraud prevention: we use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
• Communication and service improvement: to provide customer support and improve our services.

Cookies

Like many websites, we use cookies on our site to power and improve the site (including remembering your actions and preferences), to run analytics, and to better tailor services, products and advertising. Most browsers accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Removing or blocking cookies can negatively impact your experience and may cause some features to work incorrectly. Our website also recognizes the Global Privacy Control (GPC) signal.

How we disclose personal information

We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances include:

• Vendors or third parties who perform services on our behalf (e.g. IT, payment processing, analytics, customer support, cloud storage, fulfillment and shipping).
• Business and marketing partners (subject to their own privacy notices).
• Where you direct, request, or consent to disclosure to third parties.
• Within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or to comply with legal obligations.

Third party websites and links

Our site may link to websites or platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We don't guarantee, and are not responsible for, the privacy or security of such sites.

Children's data

The services are not intended for children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the contact details below.

Security and retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security". How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the following rights regarding your personal information: access, deletion, correction, portability, opt-out of sale/sharing/targeted advertising, restriction of processing, withdrawal of consent, appeal, and managing communication preferences. To exercise any of these rights, contact us using the details below.

International users

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless the destination country has been determined to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, email ylcollectivesdelivery@gmail.com or write to us at 3 Adewunmi Adebimpe Drive, Lekki, LA 106104, Nigeria.